Summary of the One Minute Manager

Monday, January 20, 2020

Good manager care about people and results. They go hand in hand.
One Minute Management consist of few principals:

a. One Minute Goal Setting. The manager always make it clear what the people's responsibilities and what are they being held accountable for. Each person has about 3-6 goals, and each goal is recorded on a single page.
Take a minute: Look at your performance, and see whether or not your behavior matches your goals.

b. One Minute Praising. To help people reach their full potential; catch them doing something right. Tell people how good you feel about what they did right, and how it helps the organization and the other people who work there then encourage them to do more of the same.
Just as when we teach children to walk; we didn't just tell him "Walk," and when he falls down you pick him up and spank him and say, "I told you to walk." No, you stand the child up and the first time he wobbles a step fall down, you gets all excited, praise, and hugs him. The child realizes that this is pretty good deal, starts to wobble his legs more and more until he eventually walks. 

c. One Minute Reprimand:
Step 1.Gives the reprimand immediately as soon as the person did something wrong. Unless discipline occurs as close to the misbehavior as possible, it tends not to be as helpful in influencing future behavior. Specifies exactly what the person did wrong. Never attack the person's worth or value as a person, just the behavior.
 Step 2. Remind them how much you value them. Reaffirm that you think well of them but not their performance in this situation. Realize that when the reprimand is over, it's over.

Everyone is a potential winners. Some people are disguised as losers. Don't let their appearances fool you.
People who fell good about themselves produce good results.
Productivity is both quantity and quality.